mi PC no conecta la DDJ FLX4

Start a conversation

mi PC no conecta la DDJ FLX4

Anuar Atala Delgado

mi PC no conecta la DDJ FLX4

Intento cusar mi DDJ FLX4 pero mi pc simplemente la conecta y desconecta. No instala ningun driver y no la puedo usar. Con mi Ipad no me da problemas pero con la pc simplemente no se puede

Yves
Yves

Hi Anuar Atala Delgado

Please check these troubleshooting articles

https://forums.pioneerdj.com/hc/en-us/articles/4402896966809-When-a-controller-is-not-recognized-in-Windows

https://www.pioneerdj.com/-/media/pioneerdj/downloads/other/troubleshooting/troubleshooting_002_e_v011.pdf

https://support.serato.com/hc/en-us/articles/203189200-Troubleshooting-Connection-on-Windows

 

Make sure you are using a stable USB connection.

  • Try another USB cable;
  • Try to connect the USB cable to other USB ports (please use a USB-IF Certified cable that can be used for communication (USB 2.0, 480Mbps), not a cable for charging);
  • Disconnect other products connected to the computer;
  • Make sure to connect the DJ device directly to the computer without a USB hub;
  • If you are using a USB converter, please make sure you use a genuine Apple product for higher stability.

USB-C to USB Adapter - Apple (UK)

 

If you still experience connection issues, please file an inquiry ticket here and we’ll gather some additional information to assist you in resolving this issue.

Thanks

Yves

0

1 comment

Sort by: Date Votes
Please sign in to leave a comment.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents