cloud sync /new computer issue: music files not downloaded

cloud sync /new computer issue: music files not downloaded

Bret Emerson

cloud sync /new computer issue: music files not downloaded

Background info

  • I am moving from an old MacBook air to a new Mac mini
  • Both computers run Rekordbox 7.0.5
  • Rekordbox Cloud sync is on, with my entire library uploaded, using google drive (this I suspect is the source of the issue)
  • Music media library organized through itunes
  • All computer files were migrated via Time Machine, so the directory structure should be the same
  • I also backed up the Rekordbox library on the old computer and restored it on the new

My library is moved per rekordbox instructions. My media library is moved as vanilla as possible.

All my tracks, waveforms, cue points, etc. are visible in Rekordbox. But if I try to load any tracks, I get this error message: Music files have not been downloaded.

There is no option to relocate any of these files, i.e. point them to where they live on the new computer. It only gives me options via Cloud Library Sync to “Download tracks” or “Move tracks to local storage.” It appears to think I must download them from the cloud?

I don’t wish to download an entire collection of music files in a new location when they already live on my computer for various reasons.

Any idea how I can get rekordbox to recognize the music files as living on my new computer?

Bret Emerson

I figured it out. When looking at the file locations noted in the RB info panel I noticed the user name was different than my actual user folder (a " 1" was removed). For whatever reason, when backing up from Time Machine, the user name/ home folder was changed ever so slightyly. Going through the steps here (https://support.apple.com/en-us/102547) to change a user name allowed me to match it to how it's registered in rekordbox. Restarted. Restored RB library and everything works now.

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