Enttec Open USB not working with Lighting function
Ever since the update when Rekordbox is now compatible with third-party DMX interfaces, I was overjoyed since I already had a compatible interface, but no matter what I've tried nothing seems to be working, and I can't get any lights out. Here's what I've tried:
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Verified that the lights and adapter work and that all cables are fine, I've tested in QLC+
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Updating MacOS from Mac OS 14 to 15
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Updating Rekordbox to the latest version
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Plugging the Enttec directly into my Mac instead of into a USB hub
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Running rekordbox as root
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Following the FTDI driver installation instructions exactly, I must have uninstalled and reinstalled the drivers 5 times
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Ensuring that my light is on the correct DMX address and that the address is correct in Rekordbox
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Ensuring it's the correct light fixture in Rekordbox
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Ensuring that Lighting is enabled, and that the Enttec option was enabled in Lighting settings
Anything else that I should try or that I'm missing?
I'm on Mac OS Sequoia 15.3, Intel Macbook Pro 16" 2019, Rekordbox 7.0.9 on the Creative Plan, using an Enttec Open DMX
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Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
Hello Gabriel I have opened a ticket, number #562976, but I haven't heard back on it in a few weeks, are you able to check it for me? Thanks!
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