iPhone not connecting on new device (MacBook Air)
Hi, I've just upgraded to a new MacBook Air from an older one. The iPhone can still connect to rekordbox on the old MacBook Air, but not the new one. I can see that the MacBook Air is seeing the iPhone, but when I click 'connect', the message 'Can't Connect To iPhone' results. Apparently, if I'm not mistaken, we can register up to three devices (I'm on the free plan) but I need to register the new device (I can't find out how to) and disconnect the old Mac (but I can't find out how to). Any pointers please. It's probably worth saying when I received the new MacBook I transferred all my files over from the old Mac, including Rekordbox - so I never installed a new version - and I've since deleted the imported version and installed a newer one, yet all the files/playlists/settings were somehow found and remain the same, and I can't register the 'new application'. I'm well and truly lost. Help...
Can't find help? Search our Support Site or alternatively, reach out to our Support agents
Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
1 comment