Usb (FAT32) recognised but not showing music

Usb (FAT32) recognised but not showing music

Helen Wilson

Usb (FAT32) recognised but not showing music

My usb is recognised but when I drop down playlist, it shows nothing. I can import tracks and the USB is recognised but the music whether its mp3 or mp4 is just not showing. When I open the Explorer I find the usb and playlists, but then none of them are available. Really strange.
Gabriele Palermo

Something similar happened to me, with an exfat ssd, basically when I added new music from the desktop to rekordbox directly on the ssd, so on automatic export (I didn't use the rekordbox collection playlists), basically some playlists disappeared or some tracks disappeared, totally random, I contacted support but they didn't find a solution, now I'm forced to use the collection playlists and export to the ssd, before I used a FAT32 usb san disk and I used it without any problems, then I don't know what happened with the new library and on rekordbox

Gabriel

Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

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