Cannot open Rekordbox 7 - 0xc0000142 Error

Cannot open Rekordbox 7 - 0xc0000142 Error

Giles Larkman

Cannot open Rekordbox 7 - 0xc0000142 Error

Loading Rekordbox onto a brand new ASUS Zenbook 14.  Multiple installs continually flash up the 0xc0000142 error.  Usual routes have not presented a solution.  So far I have:

1.switched off firewall and antivirus 2.restarted the computer. run the DISM tool 3. checked for all system updates on laptop 4. downloaded the drivers for my xdj-rr 4. run compatibility mode. 5. ran sfc scannow in command prompt.  6.re-downloaded rekordbox 7. tried running it as an administrator  8.looked into nt networks files to check value at 0.....

Am i missing something?  Surely uploading it shouldn't be this complicated.

Gabriel

That error usually shows when your computer doesn't meet minimum system requirements for rekordbox. 

Please check minimum system requirements for rekordbox in the link below:

https://rekordbox.com/en/download/#system

 

 

Giles Larkman

Gabriel  The computer is up to spec - i5, 16GB RAM, 450GB hard drive space.  Rekordbox 7 won't run on my Snapdragon powered Zenbook (which is another issue entirely).  But is loads quickly and easily on the PC.  The are no perceived performance issue due to lack of processing power or RAM.

Ves

Do you have the specific i5 processor name/type?

Also there is no support for Snapdragon/ARM so that isn't really an issue. More a feature request like we had when Ryzen wasn't supported.

3 comments

Sort by: Date Votes
Please sign in to leave a comment.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents