XDJ-AZ The display reduces fps when connected to the internet

XDJ-AZ The display reduces fps when connected to the internet

David Jay

XDJ-AZ The display reduces fps when connected to the internet

When I connect the console to the internet via Wi-Fi or a network cable, after a few minutes the display's FPS drops significantly, and the waveform appears jerky.
When I disconnect the internet, the display doesn't always work properly again; sometimes I have to turn the console off and on again.
The audio plays fine on all four decks; the problem seems to only affect the display. Even when accessing playlists, I notice that scrolling isn't smooth.
I've noticed this problem since firmware version 1.21. I've now updated to 1.23, but the problem persists.
The console's display works perfectly when it's not connected to the internet, both with USB storage and with rekordbox.
Has anyone noticed this problem, or is it just my console that's having this problem?

Gabriel

We have not heard of similar issue before. 

Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

René Kyewski

I can confirm this problem. I have the latest firmware and the same issue.

Stuart Harmer

I also have the same problem and have raised a support request with Alphatheta

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