E 8360 mp3 tracks

E 8360 mp3 tracks

giovanni bondielli

E 8360 mp3 tracks

Hi everyone, i hope someone can help i'm getting the same error from yesterday on all the new mp3 tracks i'm dowloading and trying to play on my XDJ RR. Can anyone help ? 

Gabriel

Is it E 8360 or E 8306?

 

Gabriel

Please try formatting those tracks again. Either to the same audio format or another audio format.

It usually solves this issue for most customers. 

giovanni bondielli

Ciao Gabriel, i'm having the same issue. do you have other solutions in mind ? I will try to change my USB pen but i don't know if it is related to the USB model... 

Gabriel

Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

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