Song dragging when loaded and playing

Are you using Mac or Windows?

Hi, I am using Windows. The song loads, plays then starts to drag and stutters. It didn't happen with the older version of rekordbox or my older controller. Not sure if it's something in the settings. Thanks for your help.

Please try the steps in the troubleshooting guide below:

https://support.pioneerdj.com/hc/en-us/articles/44465147172633-Troubleshooting-audio-noise-in-Windows

See if that helps. 

@ Gabriel, thanks. I went on to link and followed the instructions. I also increased my buffer to 512 and set laptop to performance. I will try and see if everything works. Thanks

Yes, please try it. 

If it still occurs, then we will need to look further into this. 

Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

Thanks Gabriel, I had an event last night and had no issues.