Consolle FLX4 - driver "iAP interface" with yellow triangle after update to firmware v.1.0.7
Hi support, after upgrading my flx4 to firmware v.1.0.7, when I connect the controller to mt laptop Hp probook 430 G7, and I start Rekordbox, in the rekordbox app I can see DDJ FLX4 in audio settings, but controller don't work.
In section "Devices Management" I see that there is a yellow triangle in the "iAP interace". I tried to reinstall firmware but didn't solve my problem.
I tried to connect controller to another laptop and I have the same error.
I tried to connect controller to ipad and everythig works.
How can I solve laptop connection problem?
Thanks in advance
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Hi there,
Please try the following.
1. Close all applications on your PC.
2. Connect the DDJ-FLX4 to your PC.
3. Launch rekordbox and check operation.
If you experience problems,
In rekordbox, make sure "DDJ-FLX4 WASAPI" is set for Audio in the Preferences > Audio > Configuration panel, and that "DDJ-FLX4" appears in the "Control Device Information" section at the bottom of the Configuration panel.
If the issue persists after following the above, can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
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