Rekordbox crashing when I connect DDJ RX

Rekordbox crashing when I connect DDJ RX

Filip Denzic

Rekordbox crashing when I connect DDJ RX

Hello 

Please if anybody can help me.

I have DDJ RX and RB 6.8.6.0307.

My PC is Microsoft Surface Laptop, 7th Edition. Windows 11 Home. Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz (3.42 GHz), 32 RAM

Crash come randomly but most often the moment I connect DDJ or if I change sound driver to DDJ. 

I tried all I could gather via internet so far, but nothing works. If anybody can help what to do to prevent these crashes. The only time crashes are not happening is when have only few files (MP3) in the software.

On my old PC with windows 10 it works perfectly fine.

Link to Crash File: https://drive.google.com/file/d/15ncEZhpCRYWXe3_4u4ijiWrjXgkxe9ks/view?usp=drive_link 

Thanks

Gabriel

Sorry to say, but Snapdragon CPU is not supporred for rekordbox. 

https://rekordbox.com/en/download/#system

Please use rekordbox with a computer that meets system requirements. 

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