Rekordbox quit unexpectedly - error - not able to open

Rekordbox quit unexpectedly - error - not able to open

Tejas Ambani

Rekordbox quit unexpectedly - error - not able to open

hi Team,

I am an aspiring DJ and have dowloaded rekordbox software 7.2.14

My macbook is Mac OS Sequoia 15.6.1

Issues:

1) I tried multiple times but not succesful to load the software. Everytime i open, i receive the error message (screen capture attahed).

2) I deleted the software and re-downloaded also but same problem appears. 

Kindly assist.

Regards

TJ

tejas.ambani@gmail.com

Hong Kong

 

Gabriel

Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

Tejas Ambani

Hi please help to reply. There is no response. Ticket number is #651264

Regards

TJ

Gabriel

Your ticket is currently with our team in Japan, but they are currently on National Holiday. 

They will get back to you as soon as possible. 

Thank you for your patience and understanding. 

3 comments

Sort by: Date Votes
Please sign in to leave a comment.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents