Pioneer V10 error E-01

Hello members,

I want to update the firmware on my Pioneer V10. The USB drive is formatted in FAT32 with an MBR partition scheme, and the only file on it is the new firmware (DJM-V10_130.upd). Yet, I keep getting this error. I’ve tried three different USB drives from various brands. I bought the Pioneer V10 brand new from a store three months ago, and this is the first time I’ve tried to update the firmware. Does anyone have a solution?