Need Help: Warranty Repair Stuck for Over 60 Days Awaiting Parts XDJ-RX3

I'm disappointed with my current warranty repair experience and hope someone from the company can help.

I purchased this equipment in February 2026, and after only a few months of normal use, it stopped working and had to be sent to the authorized repair center, Florida Electronics Services Inc.

The repair center has had my equipment for more than two months. When I contacted them yesterday for an update, they told me they are still waiting for parts from the manufacturer.

It's frustrating that I've now spent more time waiting for repairs than I was able to enjoy using the product. Could someone from the company please look into this case and help expedite the delivery of the necessary parts?

Any assistance would be greatly appreciate