Rekordbox failure to launch and flx4 controller not responding

Rekordbox failure to launch and flx4 controller not responding

Stefano Socci

Rekordbox failure to launch and flx4 controller not responding

First rekordbox was failing to launch then flx4 would nit respond, i could toggle through playlists, let me load songs but all lights where dead apart from flshing loop in/out buttons
Lewis Norton

Hi, 

Please ensure the FLX4 is receiving enough power by connecting an extra USB cable to a power adapter.

Stefano Socci

Hi,
That is the way I had it plugged thanks for reply

Lewis Norton

Could you try updating the firmware?
https://support.alphatheta.com/en-US/products/12077079532697?section=25

If the issue persists, can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

Stefano Socci

Firmware and software versions all updated.
Thanks.

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