Unexpected application error - Windows 10 x64
Hello,
i installed Refkordbox (Newest version) on Windows 10 x64. As soon as i want to start the programm i get the Error "Unexpected application error".
I also tried to reinstall it but it didn´t helped.
Thank you for your help
Post is closed for comments.
Can't find help? Search our Support Site or alternatively, reach out to our Support agents
Official comment
@Bo der Bro > Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
Update the graphic driver of your PC to the new one.
NVIDIA
Intel
AMD / ATI
https://forums.pioneerdj.com/hc/en-us/articles/210124303-Basic-Computer-Tips-Troubleshooting
I'm running Windows 7 Pro 64 Bit and I just got the same error after playing for a couple of hours in performance mode. What mode are you starting up in? Sorry, I know that's not helpful, but maybe enough people have a similar problem and reply someone from Pioneer will jump in.
I get the error by only starting the application. I only use rekordbox to prepare an USB Stick not for live.
Hope Pioneer will jump in. Maybe they will release an Hotfix for it or give me some remote assistance?
The first time i stated rekordbox the Loginpage showed up. So i typed in my login data. After this the Programm crashed and i tryed to rerun it but than the "unexpected error" occured. So i reinstalled it but this didn´t solved the issue...
More System Details:
SSD, 12 GB Ram, Nvidia Grafic card, i7 2,3 GHz, Windows 10 x64.
Thanks for future support!
4 comments