error logs and crashes

error logs and crashes

Kevin Jessup

error logs and crashes

keep getting crashes and dont understand the error logs and dont seem to find any info on this topic , im scratching my head wondering is it my device , my laptop , or even the song or just rekord box . each time rekordbox crashes i check log byt dont under stand it  e.g here is a log after a crash 

 

29 May 2021 14:23:44 MainComponent::timerFuncAppMonitor NG m_appMonitorErr = 1
29 May 2021 14:24:14 MainComponent::timerFuncAppMonitor NG m_appMonitorErr = 2
29 May 2021 14:24:44 MainComponent::timerFuncAppMonitor NG m_appMonitorErr = 3
29 May 2021 14:25:14 MainComponent::timerFuncAppMonitor NG m_appMonitorErr = 4
29 May 2021 14:25:14 MainComponent::timerFuncAppMonitor NG STOP m_appMonitorErr = 4

what does this mean and how can i educate myslef on these errors 

 

many thanks in advance 

pioneer ddj rz

rekordbox 6

i5 8gb ram laptop 

thanks 

Official comment

Pulse

Hey Kevin,

Sorry to hear about that - best to file an inquiry ticket here and our support team can gather some additional information to assist you in resolving this issue. Thanks!

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