Controls on DDJ 400 not working, no tutorial pop up either.

Controls on DDJ 400 not working, no tutorial pop up either.

Ian Fected

Controls on DDJ 400 not working, no tutorial pop up either.

When I first purchased the DDJ 400 and opened it up with Rekordbox DJ, an automatic pop up tutorial opened up. I may have disabled it but would like to turn it back on. Is this possible? Thank you. And also, thanks to whoever designed it. I remember it being easy, brief, and to the point.

Update: Now I've noticed that the ddj 400 controls don't work. Sound does come out (from the back output but not the front headphones), so I guess the main volume knob works but it's the only one. Could this be caused by a rekordbox update?

Official comment

Pulse

To access the tutorial again, you can find it under View > Tutorial.

As for the controls, are you in EXPORT mode or PERFORMANCE mode?

If the problem is only the audio, then make sure you don't have the DDJ-400 assigned as the Windows default audio device; restore the setting to your normal device so the 400 is available for rekordbox to use.

Ross Florin

my tutorial mode is not working either. There is no View then tutorial...

Pulse

@Ross > Answered here - please don't cross-post.

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