DDJ RX Jog Wheel Problem
I have a problem with the right jog wheel on my ddj-rx. The unit is brand new and this is happening from the first day. I took it back to the store after 4 days and they send me to the service, they tested my unit and made sure of the problem but they don't give me a new unit. This is my video showing the issue. https://www.youtube.com/watch?v=_-p_nBcgyvY
My PC computer specs or software dont have any problem as they tested my unit in the service as well.
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Official comment
Please see your email or click this link to access the ticket I have created for you; there are instructions within to resolve this issue.
Have you tried changing your USB cable? Also, try using a different USB port on your computer.
yes i've tried both of them. Problem still exists.
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