How can i cancel monthly subscribtion of Rekordbox?
In january I cancelled my recordbox licence. But in spite of that my credit card (Visa) has been debited with 12.57 USD per month. I know, "(In the recordbox software/preferences/licences/deactivated)" - That means that you just deactivated the license key from rekordbox.
I follow the steps in the link below: https://rekordbox.com/en/support/unsubscribe.php
I cancelled the subscription in mycommerce account in january, but my credit card has been debited in every month. How is it possible?
Today (19th April) I deleted my recordbox software from my notebook. Please cancel all transactions of my credit card in the future because I didn' use the software a lot of days...
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Official comment
Sorry to hear that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
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