Rekordbox 5.6.0 and Mac OS 10.14 fail

Rekordbox 5.6.0 and Mac OS 10.14 fail

RICHARD KELLY

Rekordbox 5.6.0 and Mac OS 10.14 fail

Wondered if anyone else has experienced this - I have contacted support but not heard back as yet. Running macbook pro 2016 intel 2.6ghz core i7 16gb. I recently updated to os10.14 and rekordbox to 5.6.0. Since these updates the software has not functioned at all in performance mode. When I attempt to load a track into a player, nothing happens except a small green numeral 1 appears next to the track name in the collection. The software will not respond to any commands and cannot be switched back to export mode. When I shut down the software it hangs and I have to force quit it.  I have deleted the software, removed all old preference files and removed all old versions of the software. I have reinstalled the driver for the pioneer djm 750 mixer which I sometimes use with the software. none of these steps have worked. The problem caused extreme difficulty during a performance last week  - it clearly seems to be a compatibility issue between rekordbox 5.6.0 and mac os 10.14. Any insights?Cheers

Official comment

Pulse

Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

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