Error message when switching to Lyric/Video
0) Have you read the "READ ME FIRST" thread in its entirety AND TRIED THE SOLUTIONS THERE before posting: Yes
1) Operating System: Windows 10 19044.2364
2) OS Type: 64bit
3) rekordbox version:6.6.8
4) Using LINK: No
5) Source Hard drive / Flash drive / SD card file system: NTFS on M2. Samsung 970 EVO Plus
6) Export Hard drive / Flash drive / SD card file system: n/a
7) Have you scanned your files for errors: Yes
8) Is rekordbox crashing at all: No
8b) If not crashing, are there any error messages: Yes
9) Are you able to repeat / reproduce the problem: Yes
9a) If yes, can you do it consistently: Yes
10) Does the problem occur with one specific song: No
10a) If yes, please post a link to it:
11) Any other notes regarding your setup only: n/a
12) Provide as much detail of the issue here:
When enabling Lyric or Video an error message appears.
Rekordbox and Lyric/Video will operate fine after clicking on OK (it gives 2 pop-ups)
All drivers are up to date. Same with BIOS.
I haven't used Video/Lyric since 6.6.4 so I can't say when this started to happen.
Can't find help? Search our Support Site or alternatively, reach out to our Support agents
Graphics driver issue; try checking for updates, or if it's the newest, roll back to an older version that did work.
If you have multiple display adapters, try forcing rekordbox to use the other adapter in your computer: https://pureinfotech.com/set-gpu-app-windows-10/
Will roll back to an older one.
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