(PLEASE READ) Unlinking License key from old account and linking to new account for Rekordbox

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(PLEASE READ) Unlinking License key from old account and linking to new account for Rekordbox

Chirag Mehta

(PLEASE READ) Unlinking License key from old account and linking to new account for Rekordbox

Support team Pioneer/Rekordbox,

I have bought a second hand Pioneer DDJ-400, now I need to transfer license key to my account. 

Before 3 days, I submitted an inquiry to link with my account with all evidences. Also person from whom I bought DDJ-400 has submitted an inquiry to unlink his account from license key.

Since 3 days, I have not received any response from Support desk, also I call support center and got answer '' We do not know who can help you''

Without activation of license key, I am not able to use DDJ-400. I request you to please support on this issue (inquiry numbers are #147513 and #147390

Official comment

Pulse
Pulse

And our European support team will assist you in the ticket. Thank you.

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