Upgraded to Latest Rekordbox and Firmware - Recording now Crash after 20 mins

Upgraded to Latest Rekordbox and Firmware - Recording now Crash after 20 mins

DJUnleash

Upgraded to Latest Rekordbox and Firmware - Recording now Crash after 20 mins

Hi, I've been using Rekordbox and DDJ1000 for about 9 months.

On Sunday I upgraded to the latest version of Rekordbox and DDJ1000 firmware.

When recording a mix it crashes around 25 mins.

I notice that the controller lights dim for a second as if being reset but continue. The 2nd indicator that something is wrong is the fact that when I load the next track, then colours on screen don't all match the colours on the pads.

Finally when I exit Rekordbox and shutdown my laptop, it BlueScreenOfDeath saying it is collecting information and the is a MemoryManagement issue.

My laptop refuses to power off so I have to hold the powerdown.

hardware specs: Dell XPS, Intel i9, 32gb ram, 1TB SSD. Windows 10.

Question

Can I downgrade to the previous version until this gets sorted?

Regards 

Official comment

Pulse

If it happens again, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

DJUnleash

Attached is a screenshot of the driver that may be causing an issue.

DJUnleash

Now I've downgrade the DDJ1000 firmware to the previous version and recording is good once again (touch wood). I'll continue to monitor and see if the problem occurs again.

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