No PC output after updating to rekordbox 6.5.0
I updated to 6.5.0 on Windows 10 but now there is no PC output anymore, only headphones. Before updating everything worked perfectly fine. Now it seems a driver issue because I do not see the DDJ-RB under "other devices" when following https://forums.pioneerdj.com/hc/en-us/community/posts/251129023-Troubleshooting-for-rekordbox-operations-with-DDJ-R-series-controllers I followed all the suggested steps but with no success. I have un- and reinstalled rekordbox entirely but that also didn't do anything.
Post is closed for comments.
Can't find help? Search our Support Site or alternatively, reach out to our Support agents
Official comment
Sorry to hear that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
Check that your DDJ-RB is not selected as the default audio device for Windows in the sound panel. If it is, rekordbox can't assign it for output.
I did check that and it is not selected as default. The DDJ-RB still does not appear under "other devices" despite following the suggested steps to install it.
I have tried reinstalling the driver numerous times now, still get "Error while opening DDJ-RB ASIO". The only way to get audio output from the computer is to set Headphones Output to "DDJ-WASAPI: MASTER + Speaker" in the channel output section.
4 comments