Rekordbox freezes whenever I try to export playlist to USB

Rekordbox freezes whenever I try to export playlist to USB

Elle Hardwick

Rekordbox freezes whenever I try to export playlist to USB

 Rekordbox 5 was working fine until today. I plugged my USB in to add some new tracks to it earlier today, which I updated and DJed with only 5 days ago with no problems. The USB was not recognised when I plugged it in. I came home today and tried to add my playlists to a brand new USB, using sync manager for the first time. It exported 36% before Rekordbox froze and I had to force quit. I tried again and this time it got frozen at 9%. I then tried formating the USB and unlinking it from sync manager, and manually exporting each playlist, but the program froze at 1% export. I then tried again with a variety of different USBs and the program now freezes when at only 1% of export. I then tried updating to the newest version of Rekordbox and still it keeps freezing when trying to export. I cannot export anything onto any USB now without Rekordbox 5 completely freezing. Any ideas of why this is happening? I just need to export tracks to any USB at this point!

Official comment

Pulse

It could be a problem with that USB port / the USB manager chipset. Please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

1 comment

Sort by: Date Votes
Post is closed for comments.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents