[ DDJ-RB] no sound on headphone (cue boutton )

[ DDJ-RB] no sound on headphone (cue boutton )

Max Lang

[ DDJ-RB] no sound on headphone (cue boutton )

Hello,  i have a brand new DDJ RB, and i have a problem with the sound on cue mod. Everything els work perfectly fince, i have sound on my headphone on master level but never on cue ! 

 

( yes i know on this pic there is sound only in one deck, but even with both it change nothing, there is no sound at all in the headphone, but if i press master then i have sound )

http://hpics.li/59c7195

 

my audio configuration

http://hpics.li/e6dba56

 

 

everything els work perfectly, that's what is strange, i thing its about configuration.

 

Thank you very much.

Tomoharu Kirihara

Make sure the status of "PC MASTER OUT" icon on the top of rekordbox GUI near the master volume. Click it to OFF.

Max Lang

Sadly it disentangle work, if I switch master out to off, then on the parameters in audio nothing is selected ( see previous screenshots to see the exact option ). So I can't use the mixer only with the option master activated. Is it normal ? I will try to reinstall the software but I doupte it will change anything.
Thank you :)

Tomoharu Kirihara
 

Hi Max Lang,

Sorry to hear about these issues. Could I please direct you to file a support inquiry here?

Our rekordbox team will be happy to assist you.

hub

@Max Lang

please check out this link.Hardware is different, but the same issue.

https://forums.pioneerdj.com/hc/en-us/community/posts/209511706-DDJ-RR-LINE-output-cue-not-working-on-channels

 

If you want to use "MASTER OUT" and "PHONES OUT" together, you need to install ASIO Driver and select "DDJ-RB ASIO".( not "LINE(PIONEER DJ DDJ-RB")

 

You can download DDJ-RB ASIO driver here.

https://www.pioneerdj.com/en/support/software/ddj-rb/

 

4 comments

Sort by: Date Votes
Post is closed for comments.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents