Hot Cue Problem XDJ XZ

Hot Cue Problem XDJ XZ

Lukas Kastinger

Hot Cue Problem XDJ XZ

Hello guys,

I recently expierenced an issue regarding my newly bought (about 2 months old) XDJ XZ unit. 

When I'm tapping quite forcefully on the casing near the hot cue pads on the left deck (or on the cue button), the Hot Cue Button 2 (and sometimes Button 1) gets triggered. Do you know any solution to this issue?

I also recorded a short video:

(14) XDJ XZ Hot Cue Problem - YouTube

Kind regards,

Lukas

Official comment

Jay

I've never had this on my XZ, I admit I don't hit the Cue or Play buttons very hard, so my best suggestion is to either not tap the surface or send the unit in for repair. 

 

Please contact an authorized service centre in your region to have your hardware inspected and/or repaired.

Michael Goalen

I'm having the same issue right now. Mine is triggering the bottom left (Button 5) and it is really annoying. I've only had mine a few months as well.

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