Cannot restore library on new MBPro 2021 M1 Max MAcOs Monterey
hello, i just bought a new MacBook Pro 16" 2021 M1 Max with MacOS Monterey and i cannot restore my saved library from a MacBook Pro 15" 2018 Big Sur 11.6.1 with Rekordbox 6.6.1. the following error message appears after 30% of the restore window : impossible to open database, quit rekordbox.
Any idea how i can transfer my collection / library (cuepoints, playlists, etc...) from this mac to a new one ?
Thanks a lot.
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I'll ask you to please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue. Thanks.
It could be that the file is corrupt; what version of rekordbox did you use to create the backup? And have you tried exporting again?
thank you so much for answering my post, i have used the rekordbox Version 6.6.1 rev.21993-19265-19264 which is the one i am using on an almost daily basis on my older but still good MacBook Pro 15 inc 2018 running on macOS Big Sur 11.6.1. Also i have tried several different export but the same thing has happened again and again. Happy to test any other ideas/suggestions.
Thanks just opened a ticket.
Hi Erik, could you solve this? I´ve got exactly the same problem.
hello Switchbox, yes it has been solved thanks to the Pioneer customer service but you need to open a ticket to get their help.
Okay, you can´t tell me here what you did to solve it? It´s weekend and the customer care is not working until Monday. Would really appreciate it and will save my weekend. ;)
unfortunately not, I've sent my saved library via onedrive and they did their magic and then sent it back to me and it was working...very sorry i cannot help you.
I see, thank you for the information.
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