Rekordbox disconnects all devices after 5 hours

Rekordbox disconnects all devices after 5 hours

Ethan Carter

Rekordbox disconnects all devices after 5 hours

Hello!

I have been currently been using, my 2020 mac book pro with 2.3 GHz Quad-Core Intel Core i7 processor and 32 GB of memory and a DDJ 400. 

After 4 hours + play on multiple occasions and different OS the program disconnects the controller and any audio devices which makes everything silent. I then have restarted the program only to find 1 channel on the left works but then also the program mixer isn't showing anything in the middle and essentially makes the program not usable. 

Any help with this would be great thank you, I also understand most people do not DJ for that long! 

 

Official comment

Pulse

Sorry to hear about that - please create a ticket with the support team in your region for further assistance in resolving this issue.

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