DDJ 1000 | Distorted Sound

DDJ 1000 | Distorted Sound

Fiasko

DDJ 1000 | Distorted Sound

Hey,

I wrote the the Support one week ago and got a ticket number, but still no answer and ticket-status is open. -.-

Here is my Problem.

When I load an play a tune from rekordbox with the DDJ 1000, after a few seconds the sound is getting distorted until there ist no more sound.

When I play a tune from Vinyl, everything works fine. I got this problem earlier, but after Firmware update 1.05 its everytime I play a Tune.

It takes some more seconds until the sound distortion starts when I am increasing the buffersize of rekordbox.

Do you know what the problem is?

-thank you!
-Fab


Computer Make / Model
iMac 21,5 (Mid 2011)

Processor
2,7 GHZ i5

RAM
16GB

Computer OS
Mac > 10.13.x (High Sierra)

rekordbox Version
rekordbox 5 > rekordbox 5.3.0

Official comment

Pulse

Yikes, that definitely sounds ugly. The way it gradually increases like that and eventually farts out makes me wonder if it's a hardware problem.

I'll ask you to please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

Pulse

You want the LOWEST possible buffer size without audio dropouts / skips / clicks. Try that first.

Fiasko

Thank you for answering. Thats right. But it doesn't matter what buffer size I choose. 

Thats what it sounds like:
https://www.dropbox.com/s/sbngpi6faie2crd/Ddj1000.m4a

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