Key info disappearing after reloading tag

Key info disappearing after reloading tag

MiQ

Key info disappearing after reloading tag

I've noticed a few times since getting used to Rekordbox that my key information has mysteriously disappeared.

I have now just discovered that this is caused by reloading the tag. I still use Traktor alongside RB and do most of my editing on that. I just opened up RB to update some tags that I'd edited in Traktor and the key information disappeared.

Is there any way to prevent this ?

Official comment

Mark Gallo

Sorry to hear about these issues. Could I please direct you to file a support inquiry here? Our rekordbox team will be happy to assist you.

Sheen Sayer

This happens to me regularly as well.

MiQ

Had a reply, gotta say this is rather unimpressive. Shouldn't be too hard to fix surely.

 

"unfortunately this is a know issue which can not be solved. Only solution will be to update the tags in rekordbox iso using Traktor for this 

with best regards
Pioneer DJ Support"

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