XDJ XZ Waveform, Jog Wheel and all functions lag in Performance Mode

XDJ XZ Waveform, Jog Wheel and all functions lag in Performance Mode

Kane Nelson

XDJ XZ Waveform, Jog Wheel and all functions lag in Performance Mode

Hello, bought a brand new XZ a few weeks ago and the waveforms  suddenly stopped displaying on the unit mid way using the unit, lagging in responsiveness between pressing any button, eg time mode, digital display on jog wheels when touching them.

Rekordbox is fine, works perfectly. Standalone/export mode, works perfectly with analysed tracks from Rekordbox.
 
Firmware version: 1.22
 
OSX Big Sur 11.1
 
Rekordbox 6.5.1
 
Driver version: 3.0.0
 
Any suggestions please?

Official comment

Pulse
I think I know the possible cause of the problem:
 
OSX Big Sur 11.1
 
You should be using 11.2 or newer (current 11.2.3).
 
If you still have issues after updating, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
Kane Nelson

This has been resolved now. The fix was to update to the latest OSX Big Sur 11.2.3

 

Thanks for your help.

Pulse

Hey Kane,

Glad that worked out! Let us know if you have any other questions or issues!

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