Beatgrid missing
Good morning, I bought 6 new tracks on Beatport (AIIF) which I imported via Mixed in Key in Rekordbox. Like i have done thousands of time. But the beatgrid is missing.
Also when I import the song directly to Rekordbox.
It seems the problem started when i changed to the new plan.....
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Official comment
Shouldn't be... I'll ask you to please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue. Thanks1
It's likely an issue with the file. Can you email one to forums@pioneerdj.com and put 4406259666457 in the subject line? Thanks.
Good morning,
I have sent you a We transfer with the file. I am quite sure this is not a problem of the track, as I bought 6 tracks and they all had the same issue. yesterday I bought another one to check again and it had again the same problem.
Thanks for your help.
Edwin
Seems to load and analyse fine:
A scan returned two (minor) errors:
15650709_Somebody To Love_(Extended Mix).aiff
000063504486 Tag: 'WOAF' (Official Audio File Webpage) value contains control characters
000063504425 Tag: 'WPUB' (Publisher's Official Webpage) value contains control characters
Those wouldn't affect the beat grid.
Are you importing the song in EXPORT or PERFORMANCE mode?
Morning,
I am importing the song in performance mode, this I am already doing for years, without any issue. Please see below the error i got
Have you recently moved computers?
No I have not changed computers, the only thing I did was that I changed my current creative to plan to the professional plan. May be it is related to this?
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