DDJ-400 not working after Rekordbox firmware update

DDJ-400 not working after Rekordbox firmware update

Stuart Sullivan

DDJ-400 not working after Rekordbox firmware update

Hello, I’ve a DDJ-400 and was prompted when opening Rekordbox to update the firmware. I did this but now the controller doesn’t work and, instead of the panel lighting up, I just have the channel level lights flashing. Any ideas how to get it working again? Thanks, Stuart

Official comment

Pulse

@Stuart & @Nick > I'll direct you both to please file an inquiry ticket here and our support team will be able to gather some additional information to assist you in resolving this issue.

Tom Mic

same problem here, ive done exactly what was needed in instructions and then the update got stucked at 7 or 12% so what now? its not working, it keeps flashing. Requesting help from admins

Tom Mic

man try it on laptop it worked for me

Nick Winsor

just tried to update firmware and have the exact same issue.

Have now tried 2 computers, 3 power chords and 6 different USB ports.

please help!

4 comments

Sort by: Date Votes
Post is closed for comments.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents