[SOLVED] DDJ-SX2 power problem

[SOLVED] DDJ-SX2 power problem

Grzegorz Słowik

[SOLVED] DDJ-SX2 power problem

Hello, I'm the owner of new DJ-SX2 controller. After 30 minutes of playing music from this unit, the power was shut down, i was not touching anything and others hardware was working well. The unit after I press POWER button works for a few seconds and shut down again and again. I tried firmware update, but the controloer was shut down during start of the process. Now controler start only in service mode, are there any chance to shut it off ? What can be a reason of my problem ? AC or the controller ? Help :)))

Pulse

Which LEDs illuminate when the unit does power-on? Do they go dark after a few seconds? Is the controller recognized by the computer at any time?

Grzegorz Słowik

All LED's and the sound was off, but serato responding when i push the controler buttons. Now when i turn it on it work's for a few seconds like in servis mode.

Pulse

So it controls the software, but with no LED illumination and no audio output, is that correct?

Grzegorz Słowik

It's hard to say that it's control the software when controler works for a few seconds only. ://////

Pulse

That's what I'm asking -- even if the illumination stops, is the computer still receiving control signal from the unit? If you press a button, does the software respond, or does the software even see the hardware as connected? You would know if the software all of a sudden reverts to 1 player mode.

Grzegorz Słowik

At the begining software works after the led's was off, but now controler works only in service mode (led's flash for few seconds). 

Pulse

The engineers recommend that you send the unit to Pioneer for servicing. You can locate international support contacts on this page.

Pulse

Another consideration is if the unit is within the store's return policy, you may consider taking it back to them for an exchange.

Norman Lake

I have a DDJ SX2 that shuts off in the middle of my gig Does anyone else have a similar problem? I called Pioneer and they treat me like I an idiot.HELP

Norman Lake

My power problem continues with my controller (DDJ SX 2).I place question in the forum and Pioneer is placing solved beside my post and it is NOT solved.I need someone to contact me and tell me what is going on.After playing for about 2-3 hours controller restarts in the middle of my gig.This is making me look stupid.This has happined every time I use it for the past two weeks.Come on Pioneer please resolve my problem.

Fatih Kılıç

Anybody fix it?i need help.my power adaptor working but ddj is not,what i have to do?

Norman Lake

Every controller I bought had issues when I call in people keep taking my info and say someone will get back to me and it never happens.Decided to use a different brand.Extremely poor customer service.

Pulse

@Norman > I've searched and it doesn't look like that's the case...

Would you like to tell me when you called and were told someone would get back to you and didn't?

Graciano E Matos

I'm having a similar issue as the original post. It used to turn on and work like normal but lights not responding. Now it doesn't turn on at all. Please advice.

Pulse

@Graciano > Could be a faulty power supply; have you tried with another adapter or checked that the adapter you have is working properly?

Graciano E Matos

well I don't know where to find a new adaptor so I just ordered one on amazon. :( I don't know if that's good or not or if it can cause more damage. Supposedly it's made exactly for this model of Pioneer controller.

Graciano E Matos

Update: I ordered a new adopter from Amazon and it took a week but it arrived and it worked perfectly. Thank you everyone for your contributions and information... saved me $160 evaluation. LOL.

https://www.amazon.com/gp/product/B01MYXGYPO/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

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