Pioneer DJ Website probblem

Pioneer DJ Website probblem

DJGeoJoe

Pioneer DJ Website probblem

Having issues on my Mac with safari but able to log in eventually, On my pc with Chrome, I can not log in at all, keeps going back to log in screen, I was only able to log in with internet explorer. Looks like Pioneer is having real bad IT problems and also with its RBDJ software too. Such a shame that the hardware is so awesome but the software team keeps dropping the ball.

Official comment

Pulse

Clear your cache, remove all cookies for:

-pioneerdj.com
-zendesk.com
-rekordbox.com
-gigya.com

This is where the majority of users experience problems -- they have old data stored in cookies or the cache.

Reticuli

Clearing cookies only works for me now for a couple seconds in Chrome, then the screen refreshes and I'm logged out.

Pulse

You also have to verify that you're allowing 3rd party / cross-site data. Many browsers block this, but it's required for SSO (Gigya).

Reticuli

I added an exception and it still says I'm not logged in... and yet I can post this.

Pulse

Did you include subdomains? Eg. *.zendesk.com?

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