XDJ-RX2 New Firmware (1.30) problem

XDJ-RX2 New Firmware (1.30) problem

Kovács Béla

XDJ-RX2 New Firmware (1.30) problem

The new firmware (1.30) has completely slowed down the XDJ-RX2. Back to the library, it was 5 seconds
to wait. what he did for something. There was no problem with 1.23.
Something should do this, because it is so useless.
Sincerely, Béla Kovács

Pulse

Sorry, can you give me a bit more information about what you mean by "back to the library it was 5 seconds to wait" ?

Junior M.

With the new upgrade 1.30 mine is delayed in the research of tracks and in the back of the playlist. Approximately 3 to 5 seconds. You have to solve the problem because the control is useless

Pulse

We've got a ticket open to have our product team investigate this. Thanks!

Pioneer Djm500

Hi,

Well very bad to heard so much problem after firmware 1.23 and 1.30...

I'm still on V 1.2 when i bought it on 27 December 2017.

As one asked on a closed subject is it possible to downgrade till the TK engineer  solve the problem?

It seems that V 1.2  make less problem or not than V1.23 and 1.3.

I'm currently use my RX2 on stand alone, not connected to a laptop.

I didn't noticed anything that a bug for me, a chance or reality???

Gerald

Nathan Brooks

I am also experiencing search issues and also when opening playlists it says to 'Wait'. There are also issues after the playlist loads. The screen locks up for a few seconds and just displays the track title. Then after a few seconds it will refresh and show the BPM, key, etc.

Is there anyway to downgrade the player to 1.2? The search issues on that firmware were far less frustrating than what I'm experiencing with 1.3.

Junior M.

Manolis Karam

Hi,

You can solve the problem soon.. Because I cant work with the problem of updating... Thanks you

Pulse

@manolis > I understand, our teams are working as fast as they can to resolve the issue. Your patience is appreciated.

Pulse

Could you please zip and upload a copy of the PIONEER folder from your USB drive to a file-sharing service and link it here for me? Our engineers would like to investigate the cause of these slow-downs.

Junior M.

Manolis Karam

I send to you the Link with folder who want... That need one hour to upload is 1 giga. I suggest to do New edition Like 1.23 without problems.

https://www75.zippyshare.com/v/Jo57XLBZ/file.html

 

JJ Rendrag

I need this to be resolved ASAP. 

The club that I was playing in last night had to shut early because of this firmware upgrade. 

Can anyone send me the 1.23 firmware file of any info on how to do a hard reset of the system?

Junior M.

We'd like to inform you that we have an issue with firmware 1.30. As a result we are losing money and stores are shutting down. Your next day official reply was just "be patient". Losing money cannot be patient. This is so sad.

Pulse

Our engineers are investigating to determine why some users are experiencing this slow-down. We don't yet have an answer for you, so we do appreciate your patience until we have more information.

H1 F.

hi !

my xdj-rx2 is very very slow since fw 1.3 too!

after playing for two hours the database from my usb sticks reacted very slow, search function did freeze for 10 seconds ore more.... is was very boaring
tried to use different sticks but it seemed to be a problem of der rx2!
selecting a track always displayed "wait"...

is it possible to downgrade to an earlier version?

Pulse

Does the "slowness" occur immediately or after some time? I've been testing and trying to benchmark things but right out of the gate I'm not experiencing any change in performance between 1.23 and 1.30 regardless of the size of drive I'm using.

H1 F.

startet after playing for some hours.(3 or more) .. scrolling in the playlists becam slower, search function was very slow... for typing in 3 letters or more it took about half a minute...
and always a circle symbol with "wai" written was displayed.
after a reboot of the whole system  it did work noprmal again..but i did not hav time to test it again for some hours

this is very disturbing playing a set for some hours at a gig...
with fw 1.23 i´ve played sets for 5-6 hours or more an there was nothing strange behavour like that...

Junior M.

Hello,

I absolutely agree with Hi F.

The delay begins after the machine has been operated for a period of 30 minutes,after that there is a delay in search, in back and exploring envelopes 

its very bad to inform us that there were such problems after the update 1,23
we cant work and we lose our money because you dont give us an accurate response
Pulse

@manolis > Sorry, we're working to determine what is causing these issues -- believe me, it's not intentional.

Pulse

The good news is they've found the cause of the issue and it will be resolved in the next update!

Alessio Ruffini

I hope the update will be released in a few days, working with all these problems is hard and stressful...

andrew davies

good news they have found problem , i am having same issue after 1-2 hours big slow down and hopeless search which takes to long to be of any use 

JJ Rendrag

That was my third weekend of having to borrow equipment due to this update. 

 

Any idea how long until the next one? 

andrew davies

well hopefully its going to be a quick one , the last update was a few months between , this cant be as i and many others will be returning the machine as it is not able to do what its supposed to !

Kovács Béla

With Firmware 1.31, RX2 works well again. Thank you Pioneer for solving the problem.
Regards:
Béla Kovács

andrew davies

Yes i am testing it out right now :)

 

thank you Pioneer

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