DDJ-1000 display issue

DDJ-1000 display issue

Rodney Ridikas

DDJ-1000 display issue

Been using the controller since lauch here, now today the right jog display is completely white.

Is this a known issue?

 

Official comment

Pulse

Yikes. Sorry to hear that didn't help. Please file an inquiry ticket here and our support team will be able to gather some additional information to assist you in resolving this issue.

HAMOJA

No. Have you tired checking your REKORDBOX brightness settings for the Jog under preferences->controller->Jog?.

if all fails, you could try resetting to default under preferences->controller->reset to default. If that still doesn't work try contacting support 

Ves

Haven't experi nced this. I have ould recommend to contact the place you got it from and exchange or send it in for repair.

Pulse

I would try re-flashing the firmware first, if that doesn't work, please let us know.

dip

yesterday while I was working, I had the same problem in the right display, to me the screen is only partially white. I tried to change the brightness on preference, and to update the firmware, but nothing.

the console is essential to me for work and I can not leave it in assistance for a long time, how can I do it? thank you

Yours sincerely

Pulse

@dip > Per above; have you tried updating the firmware / rebooting everything?

dip

yes, i tryed to do everything, but it's the same

7 comments

Sort by: Date Votes
Post is closed for comments.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents