Rekordbox 5.01 freezes. Beachball of death on new Macbook Pro w/ touch bar.

Rekordbox 5.01 freezes. Beachball of death on new Macbook Pro w/ touch bar.

John Philip Calderon

Rekordbox 5.01 freezes. Beachball of death on new Macbook Pro w/ touch bar.

So I've already had 2 consecutive gigs that RB5 would stop responding in the middle of my set. The beachball comes out after a few minutes of playing. I was currently using an interface 2 box, a DDJ-XP1 and XDJ1000's. The current song playing wouldn't cut off, but then again the whole app was just frozen. Could it be because the interface 2 was connected via dongle? Or is it still a bug with the new RB5?

Official comment

Gerard McGloin

Same thing happening to me just using the software and no hardware connected. I installed 5.0,2 Beta and still the same result. Any other suggestions? 

Gerard McGloin

Let me add, when I open the program within 10 seconds I get the beachball and it just keeps going and going. Every time I open Rekordbox now. This after unlocking rekordbox DJ and using one time. 

Tomoharu Kirihara

Sorry to hear that. Please file an inquiry ticket here and our rekordbox support team can gather some additional information to further assist you in resolving this issue.

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