[Solved] Rekordbox version 4.2.4 Video Plugin Problem

[Solved] Rekordbox version 4.2.4 Video Plugin Problem

DjBlast

[Solved] Rekordbox version 4.2.4 Video Plugin Problem

I can't get the Video Plug in to work in ver 4.2.4.

Enable Video is greyed out. I reactivate my video license, Enable Video is checked, then on Main Screen it says Video Function Is Not Available.

All video panes are black no matter what I load.

Anyone getting video to work in 4.2.4?

 

Thanks

Official comment

Hiroyuki

Please go to the Preferences > View to check the waveform drawing rate.

 If it is set to "Low Speed", video function is disabled.

 Please set to "High Speed" or "Medium Speed" then restart rekordbox. 

Tega Ologe
Tega Ologe

I have had this same exact problem.  All of a sudden RB will crash video option won't show up, you deactivate and active video license then you get "video function is not available"  Close the application again, video option disappear.  I wish l have a solution for you, if you find a solution please let me know just in case it happens to me again.

DjBlast

That did it! Thank you Hiroyuki :)

Glenn Scott

v5.4.3

Im having this issue. Waveform rate is set to high.

 

Any fix?

 

Thanks

Pulse

@Glenn > Please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

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