CDJ 2000 Nexus issue: from extended loop to a Hot Cue

CDJ 2000 Nexus issue: from extended loop to a Hot Cue

Leon Hartog

CDJ 2000 Nexus issue: from extended loop to a Hot Cue

Major Failure:

https://www.youtube.com/watch?v=tZgnhlpUmt8

1. create a loop (e.g. 4 beat)

2. double (or extend) this loop (for example 8 beat)

3. press a Hot Cue

All with Quantize ON

Both of my players do the same thing: instead of playing from the Hot Cue directly, they play 1 instance of the original loop (the 4 beat; unquantized), then finally play from the Hot Cue.....

Please try and tell me if you encounter the same issues

Official comment

Mark Gallo

Hi Leon,

I'm creating a support ticket for this issue and will report back with any replies I receive from the engineers.  Thanks for your patience.

Leon Hartog

Thanks, Mark. I have to add this information: The issue occurs when I press the Hot Cue button during the extended part of the loop. So when I go from a 4 beat loop to an 8 beat loop, between beat 5 and 9.

Mark Gallo

Our engineering team has successfully replicated this issue and are working on a fix.  Thank you for your patience and understanding.

Leon Hartog

Thanks, Mark. It's  great to see that Pioneer is still improving the NXS. I'm looking forward to the update 

Kiyan Azarbar

I'd like to confirm this with 1.71 on a CDJ-2000NXS2. However, the symptom is slightly different.

Exactly the same scenario and setup. It only happens between beats 5-9 of the extended loop (the part that was extended), but instead of first playing one pass of the original unextended loop, it IMMEDIATELY jumps (not quantized) to 4 beats after the actual hotcue.

 

If I hit the hotcue in the first part (unextended part) of the loop, it behaves as expected, jumping to the hotcue in a quantized way.

 

Also wanted to point out that if you hit the loop button and hold it down for a second (thereby creating an 8-beat loop), you can hit the hotcue anywhere in that loop and it will jump to the hotcue in a quantized way. It's only a 4-beat loop that gets extended, when you hit the hotcue button in the extended range. 

 

Posting here because it was slightly different than on the 2000Nexus and wanted to make sure the engineers test it out on the Nexus 2 and make sure it's fixed there as well.

Leon Hartog

Hello Kiyan,

It's unfortunate that the NXS2 has a similar issue. Maybe it's wise to create a new post for the issue on the NXS2, so it get's Pioneer's attention.

Regards,

Leon

Roy Keij

No solution yet?
I'm having exactly the same problem on both of my NXS2 players :(


 

Leon Hartog

Good news! Yesterday I found out (by coincidence) that new firmware for the NXS1  is available (1.43)! The release date is tomorrow, but you can already download it here: https://www.pioneerdj.com/en-us/support/software/cdj-2000nxs/#firmware-update

The release notes have not been officially published yet, but I found them here: https://pdj-ecom-cdn.azureedge.net/-/media/pioneerdj/downloads/firmwares/players/cdj-2000nxs/cdj-2000nxs-firmware-change-history-ver143-en.pdf

Although the release notes do not exactly describe the issue (maybe that is why they have not been published yet), it looks like it has been fixed (along with some other issues). I tried it and could not replicate the problem after the firmware update!

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