Error Message

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Error Message

Jordan Rankin

Error Message

Every time I go to open rekordbox, it is coming up with and error message saying "unexpected application error" I don't know how to get around this

Official comment

Tomoharu Kirihara
Tomoharu Kirihara

Hi Jordan rankin,

If you use Windows as the operating system, there might be a problem with its driver for display adapter.
Check if your driver software is the latest version.

  • Example of how you check and update the driver software 1.Click the Start button and [Control Panel] to open [Device Manager]. 2.Click the [+] button to the left of [display Adapter]. 3.Right-click the name of the display adapter you use (e.g. Intel(R) HD Graphics) and click [Update driver software] in the menu. 4.Click [Automatically detect the latest version of driver software].

If you still have the problem after trying the process listed above, go to the following website and check and update the latest version of the driver software.
Intel(R) Download Center
NVIDIA Driver Downloads
AMD Drivers + Download Center

 

 

den1956b
den1956b

I keep on getting THIS: when I try to open up rekordbox

Rekordbox - No Disk

There is no disk in the drive

Please insert a disk into D:

cancel Try Again Continue

I'm using rekordbox version 4.2.5

64bit for Win 10

I have uninstalled and re-installed

rekordbox to no a vial

 

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den1956b
den1956b

Updated my AMD drives and it still didn't fix the problem :-(

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Tomoharu Kirihara
Tomoharu Kirihara

Sorry to hear this. Please file a rekordbox inquiry here and our support team will be happy to help troubleshoot this problem.

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