Recordbox downloads fine but won't open
Hello
Spent last 2-3 days trying to sort this looking at various solutions on google but no joy.
Downloaded / deleted & started again countless times....
When it does successfully download onto my PC (Windows 7) nearly every time I get 1 second of turning blue donut then nothing.
I do the app/ roaming thing & in that folder I try to do the datafile.edb to datafile.old. I do that but the backup file isn't there?
Today I got as far as singing in & then got the unexpected error message.
Absolutely doing my head in now. Just don't understand why I can't get it working.
Help!
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Official comment
Hi gregg devine,
Sorry to hear about these issues. Could I please direct you to file a support inquiry here? Our rekordbox team will be happy to assist you.
1. Close rekordbox.
2. Rename the "rekordbox3.settings" file name, ex:oldrekordbox3.settings
C:\Users\[user name]\AppData\Roaming\Pioneer\rekordbox\rekordbox3.settings
3.Open rekordbox.
Hello
Sorry for being dumb but point 2, are you saying rename rekordbox3 file to oldrekordbox3.settings ?
Thanks
yes, rename or remove settings file.
No joy 😟
No closer to getting this sorted 😟
Please make sure your computer meets rekordbox's minimum system requirements.
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