[OPEN] DDJ SX Powering off mid set!!

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[OPEN] DDJ SX Powering off mid set!!

David Dennison

[OPEN] DDJ SX Powering off mid set!!

I've had the DDJ SX about a year (just over) and over the last few weeks the controller has started randomly shutting itself down mid set. It's an intermittent problem so I can't diagnose if it's a power supply or machine problem. When it happens it generally comes back on itself within 20 or 30 seconds but has gradually got worse. The last two occasions I've had to leave for a few minutes & power back up manually. It also has random lights out when it is back up & running. Hot cue 1 is always out but 2 onwards are lit up. Confidence is slowly going & resorted back to traktor scratch pro the last couple of gigs. I'm a working Dj playing 5 gigs a week. This is causing me a MASSIVE headache. HELP NEEDED. Regards.

Official comment

Pulse
Pulse

Please contact an authorized service centre in your region to have your hardware inspected and/or repaired.

Pulse
Pulse

Does the unit SHUT OFF or just disconnecting? You may want to try changing both the USB cable and DC adapter. If it continues to fail, the problem is within the SX itself.

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David Dennison
David Dennison

It's not a connection issue (USB) it's a problem with the power. The last two gigs I've attempted to use it, one was completely fine & the second just turned off once (at 3 hours 30 into my 4 hour set.) I'm waiting on another power supply as we speak.

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Pulse
Pulse

I'll leave this marked as "open," please let us know how the replacement PSU goes.

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alex rico
alex rico 
Buenos amigos Tengo un problema con mi DDJ-Sx Tengo sólo 2 semanas de usarlo 
y ayer apagé mi computadora y desconecté mi DDJ-SX para 
querer encenderla de nuevo, no se encendió , conecté la fuente de alimentación 
y presionado el botón de encendido pero no se enciende nada parece estar apagado, 
entre serato dj para ver si el reconocido, pero no lo reconoce, y 
los botones y el mezclador no funcionan, conecto el plato giratorio a la corriente 
y no se enciende sus luces, quería ponerlo en modo de reposición de fábrica, 
descargar el firmware, pero el plato giratorio no funciona, no puedo ponerlo 
en modo de reinicio, ya que no agarrar un botón o perilla o cualquier cosa, creo
se actualiza porque cuando se quiere obtener el firmware sale que su 
versión es 0.01 y la versión que quiero ingresar es 1.07, la doy en inicio 
para iniciar la actualización de firmware pero permanece en% 0 que hago ayuda
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alex rico
alex rico

I have exactly this problem I need help PS: the power supply is not the original that comes with the controller but the one I have meets the technical specifications is 5V 3A

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Spike Bolen
Spike Bolen

I am also having this same problem. The unit shuts off, the lights all turn off and a few seconds later, the unit powers back up but acts as if it was disconnected (music stops, adaptive buttons are reset)

At the end of the gig, I tried wiggling the power source connector and I could replicate the shutdown. It's obviously something internal and physical  (not a software issue). I would assume it's a loose solder. 

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