Jogs problem with DDJ-RX

Jogs problem with DDJ-RX

Dj Daniel Teran

Jogs problem with DDJ-RX

DDJ-RX gained a first day that probe was fine until the second but the third day I encounter the problem that have been misconfigured jogs goes wrong the scratch is like that were to reverse or as if the jog the movement of my hand and touched then recorded hope I can help .

Jay

Have you updated the firmware on the units and are you running 4.0.4?

Pulse

@Daniel > Can you please record a video so we can better understand the problem?

Dj Daniel Teran

 

yes but where sending the video
Pulse

@Daniel > That problem seems to be more with latency and processing in your computer. What is the spec of your computer and what have you got the audio buffer size set to within rekordbox?

Dj Daniel Teran

probe on two computers but one with windows and the other a mac and still the same problem

Pulse

That doesn't answer my question...

Dj Daniel Teran
try the other two computers which had not changed rekordbox settings and still had the same problem
Pulse

WHAT IS THE AUDIO BUFFER SETTING WITHIN THE REKORDBOX PREFERENCES?

Dj Daniel Teran

My computer is an HP intel core i7 2.60GHz processor 8GB RAM

Pulse

@Daniel > Two things; first, change the sample rate to 41000Hz, and next, adjust the buffer size to its lowest setting. You may hear audio drop-outs, but all we're interested in is the response between the controller and the software.

Dj Daniel Teran

now I will do a test with the controller and rekordbox

Pulse

@Daniel > You can also try changing the setting for the waveform drawing rate to MEDIUM under Preferences > View > Waveform.

Pulse

Did you try changing the waveform settings as well?

Dj Daniel Teran

not let me down but the sampling frequency

Pulse

Okay, but did you also change the waveform setting?

Dj Daniel Teran

if you look at the change also

Pulse

Have you restarted the computer since applying those changes?

Pulse

I've created a ticket for our engineers to assist, you should see an email.

Dj Daniel Teran

I have to leave my email

 

Pulse

No, one will be sent to the address you used to create your account on these forums.

Dj Daniel Teran
at that time I got the ticket
Dj Daniel Teran

I just saw that I have another problem with the crossfader

Pulse

That's fine, you can add that as a comment on the ticket.

Dj Daniel Teran
at that time I got the ticket

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