unsupported file format from I tunes

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unsupported file format from I tunes

robert back

unsupported file format from I tunes

Please help Loaded up from I tunes and all the icons are Red Track summary also says unsupported

Official comment

Pulse
Pulse

Those songs are either cloud-based (not downloaded to your computer) or are in Apple Music (streaming); neither of those are supported. The music must be downloaded to your computer and without DRM (something Apple removed years ago, so unless they're old songs, they should work).

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