Spam?
why are all the spam threads not being deleted?
Post is closed for comments.
Can't find help? Search our Support Site or alternatively, reach out to our Support agents
why are all the spam threads not being deleted?
Can't find help? Search our Support Site or alternatively, reach out to our Support agents
Official comment
Zendesk has been helping us tweak their spam detection tool as we've had some spam posts squeak past the filters, yet legitimate posts are getting caught and marked as spam. We're doing our best to manually move them to a hidden section of the community to try and preserve them for inspection by Zendesk, but quite often they're being posted in hours that our support team isn't awake, so they may linger for a bit. We're trying to stay on top of them, so thanks for your patience!
Thanks for reply.
I had to delete a zendesk entry in my password manager to get my pioneerdj acount working... and it still doesn't work perfect
@Eric > It's more likely an issue of cookies; please try clearing the cache and cookies for the following domains:
*.pioneerdj.com
*.gigya.com
*.zendesk.com
Clearing the cache works only temporaly, blocking content for pioneerdj.com url(s) works perfect now, thank you for the reply !
5 comments