SX3 repair (outstanding service)

SX3 repair (outstanding service)

DJ Mashou

SX3 repair (outstanding service)

I want to take this opportunity to congratulate Pioneer and SFM Canada for the quick repair service they gave me on the recall of my DDJ SX3. As I was talking to the representative, I mentionned that I had a gig for Friday night, He sent me a ``Rush`` voucher so that my controller would be repaired in two days. Now everything is ok. Thanks a lot, Pioneer.

Official comment

Pulse

@Mashou > Glad to hear they were able to do that so quickly for you. SF Marketing is a fantastic partner for us! :)

@Greg > Please see this post for more information.

Greg Diaz

What issues were you experiencing with your controller?

DJ Mashou

My controller was among those that had freezing audio issue and there was no black dot right to the Serial number...

Greg Diaz

Oh ok. My controller is a week old and when I manipulate the jog wheel the start stop button doesn’t work.

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