SR2 Channel 1 fader controls both channels volume

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SR2 Channel 1 fader controls both channels volume

Charlee Bangs

SR2 Channel 1 fader controls both channels volume

Hello,

I discovered last night that the Channel 1 fader controls the volume of both the channels. So if the Ch1 fader is on 0 and the Ch2 fader is on 10 and I have a song playing on Ch2, there is no sound. When I put the Ch1 fader up, sound is coming from the CH2 song.

I didn't have the allow re mapping option on, but i turned it on and then off and also reset Midi. Had no luck. Is it a hardware issue? I've seen some other have the same problems here in the forums. 

Pulse
Pulse

If you're on a Mac:

    • Open the Applications > Utilities > Audio MIDI Setup app
    • Click Window > Show MIDI Studio
    • At the top of the window, click the drop-down menu and select New Configuration...
    • Give it a name (eg. 2023) and click OK
    • Click the IAC Driver (should be red) and press the Delete key on your keyboard
    • Close the Audio MIDI Setup application

For Mac and PC:

    • Open Serato DJ Pro
    • Open the preferences
    • Click the MIDI tab
    • Click the SR2 in the upper window
    • Un-check the Allow Serato Hardware Remapping button above that window
    • Click the Restore Defaults button at the bottom of that window

Does that work?

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Charlee Bangs
Charlee Bangs

Nope, as I mentioned in my post I've tried that already with no luck unfortunately. :( 

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Pulse
Pulse

You didn't mention if you had tried the MIDI reset (if on Mac).

If that's not the fix, please contact an authorized service centre in your region to have your hardware inspected and/or repaired.

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